The COVID-19 pandemic has caused troubling problems for the world but has also forced several industries to rethink what works and adapt for the future. Healthcare, for example, had to transition from in-person patient care to a virtual solution. In fact, McKinsey reported that 46% of consumers used telehealth solutions in 2020, up fourfold from 2019.


While telehealth has been convenient and useful for many, it also opens the opportunity to close the healthcare disparity gap that underserved community’s experience.


What are some pros and cons of telehealth for underserved communities?


Pros to telehealth for underserved communities:

  • The access to healthcare from anywhere
  • The ability to connect with a larger pool of physicians
  • The opportunity for physicians to develop more frequent, trusting relationships virtually in the comfort of the patient’s home
  • Eliminate the need for transportation to the physical doctor’s office


Cons to telehealth to underserved communities:

  • The lack of reliable internet
  • Unable to access a computer in general
  • Reduced trust because of the virtual nature of the visit
  • Reimbursements lags disproportionately affect the most marginalized


While it’s clear there are both pros and cons to telehealth for minority populations and communities, working together to eliminate the challenges and make telehealth truly accessible for all will change the future of healthcare for the better.


At Our Healthy Community (OHC), we are working to eliminate health disparities, improve health equity and enhance health outcomes by fostering relationships between faith and non faith based community leaders, members, academia, and healthcare organizations.


Learn how OHC is leveling the playing field for underrepresented communities.


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